Monday, November 24, 2008
me-kal brow-en please
Most people don't care too much for telemarketers. It'+s irritating to receive a phone call at your private residence from someone asking you to buy something. It is also irritating to receive a phone call at work. I don't hate telemarketers (except for the really rude ones) so much as the industry of telemarketing. I mean, telemarketers have bills to pay too and they need to make money. I can't blame them for making a living. That's why instead of being mean to telemarketers right now, I am going to offer some advice.
At my security job, I answer the phone and we get a lot of calls from telemarketers. And they are almost all guilty of the same thing...they absolutely butcher people's names. I mean, sometimes they don't even come close to getting the name right. From somebody answering phone calls to someone making them, I (along with most people) are less likely to listen to what you have to say if you can't even get the name of the person right. And if I were the person who's name is being butchered (I'm usually not as my name is so common and simple, but sometimes they still mess it up) I would probably be offended and hang up on you. When they kill a name, I sometimes tell them it must be a wrong number. For example if they are looking for someone named Joe Patarkia and ask for Joe Park-eeta, I'll say, "Sorry, there's nobody in the company with that name."
So, tip one is this: Take pronunciation and annunciation classes so you can clearly state the proper name of the person you are looking for.
The other thing that could be annoying and is a dead giveaway for me is when telemarketers thing they are being clever by using a nickname (it shows more of a relationship between the caller and person being called) but choose the wrong one or one for someone who hates them. It's a clever trick, but a dangerous one. There's a guy where I work named Edward and someone called once asking for Ed. The problem is that this guy goes by Ted. That's a dead giveaway that you have no clue who the person is. I also know people who don't like to go by nicknames. I am one of them. I don't mind friends calling me Mike, but I hate when businesses do it. My given name is Michael, not Mike. (It's not Boston either.)
So, tip two is this: Don't try to be clever and use a nickname, it may be the wrong one.
Keep doing what you do and get paid telemarketers. Just know that you will be receiving no commission from me!
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3 comments:
Umm? It is Boston to me - I actually didn't even know your real name until 2nd semester our freshman year. But, with a name like Kevin Davis, you have to be a retard to get it wrong, or foreign.
That's what I thought too about my name. Clearly I was wrong.
Wow. Sorry I missed this earlyer. Well, today my dad got a telemarketer call today, and they asked for Brian. There isn't a Brian in the family!
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